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100% Download Access Guarantee
Clear, fair, parent-friendly policy for digital printable goods
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Our Parent Happiness Promise
We want every parent, teacher, and child to have a joyous, hassle-free crafting session. If your files fail to open, don't print properly, or an accidental double charge occurs, our support team will resolve it swiftly with a replacement or full refund.
1. Understanding Digital Downloads
Because our products are delivered instantly as electronic downloadable PDFs and cannot be "physically returned", standard physical e-commerce return policies do not apply. Once payment is confirmed, file access is granted immediately.
Consequently, we do not offer refunds for simple "change of mind" after the PDF files have been downloaded. We strongly encourage you to try our Free 5-Page Sample Pack first to test your printer and paper compatibility!
2. Circumstances Covered for a Full Refund
You are entitled to a full refund within 7 days of purchase under any of the following verified conditions:
01
Corrupted / Damaged File
If a PDF is corrupted and our technical team cannot provide a working replacement within 24 hours.
02
Duplicate Payment
If a network glitch caused two charges for the same order via UPI, card, or netbanking.
03
Material Mismatch
If the contents of the download materially differ from what was promised on the product listing.
3. Lost Your Files? Free Link Regeneration!
Don't worry if your 72-hour download link has expired, your phone ran out of storage, or you switched computers. You never have to pay twice for the same kit.
Simply message us on WhatsApp or email support@kidspaperkit.in with your Order ID or the email address used during purchase. We will regenerate fresh download links for your library within 24 hours.
4. How to Request a Refund
- Send an email to support@kidspaperkit.in with the subject:
Refund Request - [Order Number].
- Briefly describe the technical issue or attach a screenshot showing the error.
- Once approved, refunds are processed directly back to your original payment method (UPI / Bank Account) via Razorpay within 3–5 business days.